Customer Ratings & Reviews

We love it. Perfect picture and and great for my gaming haha

Since the sound went out the geek squad was very helpful in getting the sound back.

I always purchase the geek squad plans, I whole-heartedly believe they are the only way to protect your products when purchasing at best buy. I would never purchase electronics from anywhere else solely because of the protection plans they offer.

Great solution for my father-in-law who lives in Florida. We live in Illinois. This will hopefully ensure he will have a working TV for many the next 5 years without any hastle.

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

I have yet to use it but I have always been a person to say better safe than sorry. I love to keep things as long as possible and so the convenience of being able to go to the store and get any repairs done under warranty gives me peace of mind

I have peace of mind with this protection plan. I don't have to worry about costly repairs, or worse, trying to repair something myself considering I am technically challenged. Great item for those of use who just know how to push the on/off button.

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.

Had a 65 in tv and used this program, they made it really simple to get a replacement tv and newer model.

Best Protection Services I ever had. I had protection service on products purchased earlier, and I always had best experience with very skilled technicians from Geek Squad.

Love the tv the only thing is that it didn’t come w the legs major problem

Great customer service and knowledge of all tv's to meet our needs.

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

Their expertise is invaluable for “non-techies” in this world!! Worth every cent!!

This is worth every dollar and I'm sure if the service is needed they will come through for us.

Excellent service refund the money that i pay for my tv

Geek Squad is My Favorite part of Best Buy You can trust the Geek Squad Their there always professional and kind Ready to answer Your questions #LOVETHEGEEKSQUAD

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.