Customer Ratings & Reviews

No comments about the service because the guy delivered the tv and we took care of the rest.

I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

Great program for the amount of services you can receive.

For an expensive item this is a must have. We got the protection for our washer and for the TV. In today's world of computers and technology, anything can fail. It WILL be expensive to fix.

They were super helpful and insightful . I literally was in the store for maybe ten minutes

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does byt I don't have to worry when i have the Geek Squad on my side.

I haven't had to use this yet, but Geek Squad has always been a great service to us in the past. This is why I decided to buy the protection for our TV.

What more could you want out of a 5 year replacement plan you can literally can switch it out for a brand new TV whatever electronic you want with whatever problem is having greatest investment over

This service contract is well worth it. If anything goes wrong they will come fix it or replace

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

Nice to have the piece of mind incase something happens and the delivered

Your investment is protected with this extended warranty. We just used it to exchange a covered 43" 4k UHD TV andit was a no hazel no fuss exchange process.

I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

Always buy my protection for previous TVs bought from Best Buy. I love the feeling of knowing if something goes wrong, I can contact them and know that I can rely on them to take care of the problem.

Haven't had to use the Geek Squad yet. It gives me comfort to know if I need them, the will be available. I've worked with the Geek Squad on other items that I purchased in the past, they were great.

the Geek Squad are always very knowledgeable and helpful with any issue I have ever had. I have always purchased this with any TV I have ever bought from them.

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

They are very respectful and responsive and get the work done