Customer Ratings & Reviews

the Geek Squad are always very knowledgeable and helpful with any issue I have ever had. I have always purchased this with any TV I have ever bought from them.

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

I have had this coverage on all my tv's and the few times I had to use it the service was excellent.

important to have it! i hear this is a good company

I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

I have an appoint thursday regarding my Ipad. I have an old hp and the help has been fantastic!!! Just a phone call away. Looking forward to see hw my grdson enjoys his new TV. No worries qeek squad contract. :)

I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

Always helpful and ready to answer any questions that i have had

Totally worth getting the Geek Squad guarantee. Anything that happens to it the Geek Squad is there.

I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

I never faced any problems with the Geeksquad. Each time I faced technical difficulties in my product, either they just replaced it or if the product was discontinued they refunded the entire amount. Awesome service.

The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

I have always used Best Buy Geek Squad I think it is the best warranty you can have I bought my LG OLED from Best Buy and I got their warranty because LG does not cover burn in Best Buy does Geek Squad is number one

Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

This is very useful for the longtime usage of my tv

Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner