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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30785 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 30,785 reviews
  • Rated 5 out of 5 stars

    Refund established successfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had lcd lines running across the screen and they refunded me for credit for the value of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad has the best protection plans on Electronics as well as they've got the best return policy, exchange, replacement, ect... I highly recommend getting Electronics from Best Buy & purchasing the Geek Squad protection plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The Geeks

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad gets the job done!!! No other geeks I want touching my electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to feel protected with this warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thankful that I don't have to worry for several years that my TV is gonna break down. My previous TV died just a little over a year, and of course I didn't get the warranty that time! Learned my lesson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time and support, a no brainer for any tech purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worry that I will break the items I buy and this always helps.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy only offers 2 years instead of 5 years on their Geek Squad Protection Plan. 2 years is better than no years. It’s a must anything you buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have bit of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Best Buy's extended warranty on anything over $250. My Samsung 75" flat screen croaked 4 years into the warranty, and as a result, more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for my TV and I am glad I did, Geek has a great reputation and I know my product will be protected if needed. I have purchased a Geek refurbished product and it worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I haven’t needed it but it’s nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job installing thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set the TV up did a sort walk of how to operate TV and the function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative offered it and explains why should i get it but did not push me for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty’s needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a TV or and appliances you need the five year warranty deals for just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped me with the insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask me again in 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet, but it seems clear and straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is worth the money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

    I would recommend this to a friend