Customer Ratings & Reviews

I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

Haven't had any reason to contact them yet but it's nice to know im fully covered

Always very polite and helpful as well as good service time never have to wait long for appointments or visits

I hope to never need it but if my expensive tv dies hopefully geok squad will be there to live up to the promises

Have not had to use this yet but hope it will be nice if my product goes bad

Our Tv wouldn’t power on. We had only had it less than 2 years. Geek Squad came out & had to order a part. Waited a week for them to come out to fix the part, but it didn’t work. Got a new TV a few days later! Took about 2 weeks but it was fully covered.

we haven't had to use this service as of yet however we feel confident knowing that we are protected by geek squad for the next 2 years. Having used this service in the past it was never anything short of great.

love that we got this with our TV! Great if we need it and good customer service!

Dont buy an OLED without this. Please. Factor this necessity into your price. Protect your investment and your peace. You never know what can happen, But you can know that you’ll always be taken care of.

worth every penny. had these warranties before and the geek squad are great peeps

We have had the Geek Squad for years. The quality of the workers is outstanding and very professional. Absolutely essential with the huge variety of electronics and appliances in book our home. Superb service

The Geek Squad very knowledgeable they answered and help me with all questions i had before,during and after the purchased

Fast service and easy appointment set up. Helpful and understanding

When I buy a TV at Best Buy, I get this because if it breaks in 5 years it gets fixed or replaced which a TV repair shop will charge a lot more than what I paid- $59.

Totally worth the protection if you were not real text savvy and I am old and my mother is old and we needed help and the geek squad is great it’s worth the money if you want help 24 hours a day

I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

We had purchased a 4-year but raised it to 5 years. And I hope I am saying that correctly! We have already had a young man come out and he was a great repressive for your company. Helpful.

Got this warranty at a good price along with my tv purchase. Haven't had any problems so therefore I haven't used it. But from what I read it sounds lije it should be easy to file a claim.

Purchasing geek squad protection was a easy decision I know that my purchase is protected and I have a knowledgeable team at Best Buy true geek squad if something is wrong with my investment of my TV