Customer Ratings & Reviews

The Geek Squad offers you valuable product protection either in person or on line. They are always accessible on line and can answer and solve many problem on line. Also, their in house service is very fast and the employees are very professional.

A Protection Plan is a must and Best Buy stands behind their word. I have used it and I was amazed how professional the staff is and how quickly everything was taken care of. Thank you, Best Buy!!!

Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

Always purchase insurance. This one is a no brainer. They have never given me any issues

very good place when in need for repair or just in case a accident

The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

I've had to take my pc to the shop twice, and have gotten help over the phone. Problems resolved, and with the service plan, it didn't cost anything. Next, I need to look into getting a couple of appliances fixed.

I always purchase the add on warranty on expensive purchases just as a safety measure. Although I have never had to use one yet, the way I see it is better safe then sorry

I always get tgis with every major purchase. You never know when you will need this.

Has been there to help at all troubling parts of setup, or any issues with my product.

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

Feels nice to have geek squad protection! Would recommend!

Need if you are getting something electronic for a young one or and open box item.

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

Is the best protection products I don't have any issues with report a claim

I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

I love the peace of mind geek squad protection gives me !

The two year plan was priced at a good rate. I feel this was a great buy.

A very careful delivery, it arrived in perfect condition.

I'm so happy I purchased the warranty. The Geek Squad is the best. I had a issue with my 75 inch TV and they was willing to help and they fixed the issue right over the phone. Quick and easy process.