Customer Ratings & Reviews

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Great service and professional setup ! On time for scheduled appointment.

Hopefully never have to use the warranty but it was worth the extra cost.

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

The Geek guy was excellent. Very nice. Set up the TV very quickly and connected to the internet. I just don't know enough to know how to ask the questions. I'm sure I'll be contacting them soon. Nice to have access to an IT squad.

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

Haven't used this yet probably never will but it's a good thing to have just in case

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Manager was very informative at the store in helping me to choose this service plan.

Purchased for grandsons bedroom and couldnt be happier with it

Good product, recommended, very useful, I will buy it again, well recommended.

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

This warranties are great anything we buy we purchase it. Has saved us more money than they cost times 10. .

I would never be without the Geek Squad service plan. It is the best think for electronics and appliances.

I purchased the protection for my TV and I am glad I did, Geek has a great reputation and I know my product will be protected if needed. I have purchased a Geek refurbished product and it worked great.

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

I'm thankful that I don't have to worry for several years that my TV is gonna break down. My previous TV died just a little over a year, and of course I didn't get the warranty that time! Learned my lesson.

Purchasing this from n the past has been a blessing. Technology is great when it works, but not always with flaws.