Customer Ratings & Reviews

I have a young child who is getting into baseball and this package let’s me sleep well at night knowing if a fly ball cracks it I am covered

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

Fast service and easy appointment set up. Helpful and understanding

Don’t know if this is good or not, haven’t needed to use it much

Unless you dont invest in added protection on your purchases

Purchased the extended warranty for LG 42" 4K Ultra HD Smart TV. Haven't had to use yet but have had Geek Squad Protection on other Best But items and have always fixed any problem I have ever had.

I geek squad team is amazing if you ever have any issues with any products you buy from BestBuy and they other there protection I strongly suggest getting it!

I purchased the warranty on my new smart fire tv so I will have no worries if TV stops showing picture etc.

Great if your tv goes out bad if it doesn't lol wish it covered more like if the software becomes buggy over time after updates but sadly it doesn't

Nice comfort knowing I've got coverage since technology changes so quickly.

Always get the geek squad protection with everything you buy from Best Buy. They fix and replace it for free if anything gets broken or damaged.

I have used Geek Squad protection for service on appliances and installing & setting up a TV. The plan provides a beneficial insurance policy at a reasonable price.

I had purchased two of these. Very reasonably priced. No problems. lots of use, and I'm covered.

Television works fine and I am satisfied with the performance.

I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.

I haven’t used it yet but in my opinion, it is a must-have.

2 year peice of mind. Especially since I was installing it myself over a fireplace. I Needed to know if I make a mistake and break something DURING INSTALL I would be covered

Working fine and grateful to have it in my house. Excellent cleanup at every corner.

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

very good place when in need for repair or just in case a accident