Customer Ratings & Reviews

Geek Squad service has been outstanding every time I have used it!

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

great ,this protection is good and cheap to take care of your products

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

Had mine for 5 years hasnt given me any trouble. I dont regret buying it.

Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

EVERYTHING WENT WELL WITH THE TV AND STAND ASSEMBLY ON FEBRUARY 17 2024

If you're getting expensive electronics, buy the extended warranty. Geek Squad has some of the best coverage of any retailer.

The delivery guys were very knowledgeable, carefull and made installation look easy.

Can’t pass it up for the price. Now if anything happens to it. It can get fixed or replaced by Best Buy. Pluse they come to me with it being a 50 inch tv

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

[Employee of bestbuy] Amazing. Always get this when buying something expensive

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

Best appliance warranty you'll ever buy! If they can't fix it they'll replace it in no time. Even if they don't carry the item years later they will give you a comparable item of the same value you paid.

We paid for their service only because we have bought so many products that we just wanted to make sure we were covered.

Best buy extended warranty’s are straight forward and easy to use when something breaks.

They handled my tv with care wonderful people I like it

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

Every time I buy any electrical equipment like TV's, Computers, etc. I always purchase the geek squad extended warranty, they are efficient in solving any issues you may have.