Customer Ratings & Reviews

I have had excellent experience with geek squad protection plan

This protection plan will protect all of your items for 5 years

Best buy came out and delivered my TV and it was a good experience all the way around..

Like most insurance, you pay for it and hope you never have to use it. Is it worth it for peace of mind? It is for me. Considering how much the insured item cost me to buy, to have it covered is worth it to me. Just consider it part of the price tag.

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

Always good to keep your electronics covered with a great warranty. Highly recommend.

Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

We bought this for "protection" but have not had to use it.

The agents offered a warranty on a refurbished TV!

Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend

You can count on Best Buy Geek Squad Warranty. Always there for you!

Would recommend getting a warranty just in case something happens you don’t have to worry

for big tv's this warranty is better than the manufacturers extended warranty. In some cases it may cost more, but the coverage is much better with geek squad than with LG's plan for TV's

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..

The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.