Customer Ratings & Reviews

I always buy the five year warranty plan it is the best thing I’ve ever done when I purchase any items at Best Buy’s and will continue buying a five year warranty with my future Purchases!

Got the 2-Year Standard Geek Squad Protection for my new Toshiba - 32" Class LED HD Smart FireTV Edition TV. I've always had great service from the Geek Squad when and if needed.

I know geek squad and can i say i just love them they take the time to care

Always purchase the 5 year support for company related items and only had to use it once but it experience was great and would recommend.

I got best return service at in store customer desk, it was truly professional.

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.

The tv works great! It has a very good selection of streaming video apps. The on,y drawback I found is the remote. It doesn’t have any number buttons. So if you have to go from channel 4 to 24, you have to press the up button 20 times!

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

The warranty I would recommend to anyone Thanks for the warranty process

The warranty I would recommend to anyone Thanks for the warranty process

Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.

I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

My suggestion is to always always get the protection plan

I always purchase Geek Squad. They have come in handy many times.

Always have protection on your large purchases. My last tv when out two weeks before my extended warranty expired. I got lucky. Spend the extra money and save yourself the headache.

This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.

Geek squad is awesome. Showed up and showed out Good Job

OMG, they are very helpful, plenty of knowledge, given from A to Z information

It’s always a good idea to get an extended warranty for your big appliance purchases just incase something goes wrong that way you can get tons our use out of your products.

excellent customer services, plenty of knowledge, given the right information.