Customer Ratings & Reviews

Love geek squad protection peace of mind on my beautiful tv

I thought this seemed like a good deal as they will come to my house to fix problems with the TV.

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

The best service around! Fast service and knowledgeable group of people made my experience seamless.

Great service to have of something goes wrong with one of your products

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

Great team and offered amazing service. The hospitality of team is laudible

The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

This saved my butt when my 65” LG CX OLED TV had a row of pixels go out. Basically got a brand new tv bc of it.

Always good to have prutction plan they very good response and fix it

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

There if you need help. Talk you through any issues that you might have.

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

Have not used this yet but feel confident that it will be honored if needed.

Worth the extra coverage of any devices you purchase.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems