Customer Ratings & Reviews

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

100% Pleased with my purchases and the Best Buy sales team

Have not used this yet but feel confident that it will be honored if needed.

Love geek squad! Knowing that my items are covered helps me feel better about what I may have spent on it!!

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

Best great recommend not tension Best Buy best please use

The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

Great team and offered amazing service. The hospitality of team is laudible

I totally love the new laptop!! It is light weight and runs great. Apple products are the way to go.

I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

Is perfect to care you tv is perfect warranty no problem to use

Perfect tv mount and good adjustability. Do buy this for perfect tilt and motion.

Purchased extended warranty for my new Sony OLED TV. Worth the expense if you plan on keeping the TV for a while.

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.

Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.

Great plan would most definitely recommend!! Great investment

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

Have had no need for it yet. Best buy has always had great customer service.