Customer Ratings & Reviews

Great peace of mind for a reasonable & fair price but hope I don’t need to use it.

I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

they were so nice and very welcoming. Best Geek Squad everrrrr

Warranties from Geek squad are the absolutely best. Anything goes wrong, just return it. Easy.

This is an awesome service that is prompt to fix any issues you may have.

I guess it's nice to have insurance on your TV not knowing if it'll break

Excellent and Convenient Warranty. I have a great piece of mind having this protection. They come to your house to repair! No need to pack up everything and take it in. If they can not fix it in house. They will pick it up and take it with them.

I thought this review was for my 5 year warranty not Geek Squad service. Although, I could use Geek Squad services to make sure I'm getting top quality picture from my TV. I hope I will be able to leave the future better review about Geek Squad services.

Geek squad is amazing! They come right now and replace whatever is broken

they are always great on the phone when I call them

Having a piece of mind when buying Simeon is great

The agent was very professional and accommodating.

Can you say anything else? PROTECTION extended beyond manufacturer warranty.

We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

In my experience I always get geek squad because once They fixed my tv 3 times and finally they gave me store credit almost the same price that I paid 2 years ago. With the store credit I bought a bigger tv and the newest technology

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

I always buy these warranties but I have never used them once. I guess that in my case I can only say that the promise of the warranty is great, I just cannot comment on the delivery of such promise because so far I have never need it to use it.

I think the protection plan is great insurance and if needed deal direct with Beat Buy vs a mfgr….