Customer Ratings & Reviews

Geek Squad helped me with my TV exchange very smoothly when I chose expedient mode.

Good price for the time and coverage. Peace of mind for a small amount. Best Buy has the best coverage!

Great for the price. Last t.v I bought did not last to long.

The salesman was very helpful. I needed one with a certain size legs to fit on my buffet. He was very patient

Purchased to replace my 65" thay died. Loved it so much that i purchased a second!!! Football looks great!!!

My television died and this warranty bought the newer version of my latest television. You must get the warranty from BB with their products!

I would advise getting Geek Squad coverage for anything over $100. It covers so much.

I'mI know that it's not a top tier television, but the picture is outstanding. am azed by the picture quality.

They set up an appointment for anin home visit within the week that I called. Because of COVID Brandon from the Home Theater Department of Geek Squad (Home Theater Dept handles large TVs), took information from us over the phone to diagnose the problem prior to coming to our home. Based on our description he attempted to order the part he suspected was the problem. But the part wasn't available. So they called and told me I had a choice of an exchange for another of the same if it was available, another comparable tv costing the same as what I had paid for this one, or store credit for the total amount I paid for the original television. We chose the store credit. Within minutes I received two emails. The first was a copy of my original receipt. The second was the link for the store credit. It required my phone number and a Pin number that was on the bottom of the receipt from the first email. One click later and I had my store credit. It was really that EASY! We dealt with several people along the way. They were always pleasant and took their time to help us. By choosing the store credit, my husband and I were able to shop the current sales, decide if we wanted to downsize from 75", whether we wanted to spend less this time or maybe spend a little more. But several hours later we choose another 75" TV just not the same one. And YES we'll be purchasing the 5yr Warranty Plan again.

Excellent Picture......................................

I mean, it's good to protect your items, support is great. Do your research.

An excellent television. Easy set up, beautiful picture at an very good price. Could not be happier with our purchase!

The best investment to protect my led tv and best of all the price.

Fast and easy to help quick response friendly people

Gives me great peace of mind on my new tv, I’m not afraid about breaking it

Geek Squad was very helpful in-store helping me find what I needed. I ended up taking their advice and went with the 65 inch Q750G and I love it!

We haven't used this service yet, we'd like to have them set up our Direct TV to come through our TV remote, but don't want to spend $99 to have them come out. I feel like we really didn't really need this service.

My TV stop working and my protection plan was honored. It was a smooth process. I was very happy with the ending result.

Was a decent price over Black Friday sale when I bought a new TV. Hoping I don't have to make use of it but feel better knowing that I have extended support.

It is worth every penny. You should not purchase anything without Geek Squad protection.