Customer Ratings & Reviews

While I have not had to use this service yet and hopefully i won't have to. I love knowing that if something goes south with my television they squad will send someone to my house to help fix the problem!

The extended warranty was very reasonable and a no brainer

Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!

Haven’t used to Geek Squad yet haven’t had to. Daughter set it up to Alexa to turn on & off. Go to selected channels.

I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

Bestbuy warranties can be a little expensive but the peace of mind that they give and their quality of service makes them an excellent value

I have not yet used the Geek Squad’s services but peace of mind is worth a lot to me.

Getting protection plan is a must for product now and days is a must

They are always so helpful and willing to take the time to really figure out whats wrong with a product ans send ya home happy. (: i get protection on every item i buy from bestbuy. I love that they offer it

Great tv the color is nice the sound is nice and the price was reasonable for ig

I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

I have found in this time of the pandemic it is good to have teh Geek squad to reach out to for repairs rather than trying to work directly with the manufacturer warranty

Geek Squad protection has always taken great care of me when mishaps have occurred with any of my products!

I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

The geek squad did an excellent job hooking up my TV and mounting it on the wall. I am very satisfied with their installation and the quality of their work.

So far everything has been good so there are not any issues to report

The servive tech and installation techs were friendly and very professional!

I really would recommend adding this to your purchase its not that expensive and covers just about everything

Definitely will always add geek squad protection for my tv. They come out when you have a problem. Friendly people who help you over the phone to set up the appointment.