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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 30,789 reviews
  • Rated 5 out of 5 stars

    Geek Squad, a phone call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have, if anything goes wrong with my device I can call for help from the Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sorround sound and we were able to get a great deal for being an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service like no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O really like this service on all my appliances. A must have to protect any Tv over 5000 and for all your appliances. Have had only good experience when I have used it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the protection plan for our electronics and they have never disappointed. They provide the assistance and guarantees that they state in the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the protection plan for our electronics and they have never disappointed. They provide the assistance and guarantees that they state in the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reason I shop at Best Buy is because of their amazing warranty. I’ve had to use their warranty on a few occasions and it has always been hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the protection plan in the past. Very well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, hopefully i dont need to use my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for 10+ years. Honest support staff that had yet to disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only once not buy the warranty and that one time I didn’t the tv starting having issues! The other 3 times I got the warranty I have not needed to use it yet! It’s worth it just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, the protection plans are great for certain products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just like any other insurance product. It's worthless until you use it. We have had to use Geek Squad protection twice and it's paid for itself 10 times over. It's hassle free, it's simple, and 100% worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid price for 2 years. Hassle free easily handels most things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST THING EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend with any purchase. Has saved up from so much money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love them i call them and answer my questions not only that they sent someone out to check it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad saves the day!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who mounted TV were extremely professional and knowledgeable. Even updated us on more savings. Will always get GEEK Squad protection now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Part Deux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we have not used this yet (Thank goodness) we know it's worth what paid for because we had this with our last Best Buy TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan is best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had issue with any protection on anything I purchased with Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a perfect addition for your appliances. While I purchased it for two years for the TV, you can also purchase in store and cover all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extend warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very worthwhile program especially for larger televisions. The technician coming to the house to fix it was covered under the contract on the larger TVs.

    I would recommend this to a friend