Customer Ratings & Reviews

Not sure yet how this warranty works will look soon

Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one⭐️⭐️⭐️⭐️⭐️✌️

Professional and friendly, they took my complaint and suggested resolve for my problem TV.

Good to know stuff will be protected for a while past the factory warranty.

Warranties are tough to review, because you typically haven't used it yet because the item is new. If they'll replace the item immediately, refund my money, or apply the difference to another TV, then it's worth it.

Love having a back up just in case anything goes wrong. They offered to come out free!

Have used in the past, not for the TV that was purchased and I loved the service.

with computers changing everyday, a good thing to have.

I love the geek squad they help me all the time with many different things

Purchased with my Toshiba 55 inch tv. Have not had to use so so far so good. Hopefully will not need to use.

I did not get my LG TV monitor on my wall I just went to Bestbuy and purchase a nice TV Bestbuy had a really good sale on different brands of TV to choose from

I got this to go along with my oled tv purchase, Best Buy seems to offer a better protection plan than any other place for this type of tv.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Excellent warranty better than the others because they will help you either over the phone or send someone out to fix the issue

Bought this because I have used Best Buy warranty service before, Best Buy honors their commitment to thier customers and go above and beyond to ensure the customer is taken care of quickly and to thier satisfaction.

Haven’t used it yet, but glad I purchased it! Great

Geek aquas is the way to go if you need help with your products!

Its a great product for a fair price. It fits perfectly

I got this for my 70in LG tv that I love. I haven't used the Geek squad yet. Which is great but glad to know they'll be there if I need them.

You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++