Customer Ratings & Reviews

I always recommend protecting your equipment. It’s an investment.

Geek squad has helped me and my family so much over the years. I will never forget when my computer was messed up and they helped fix it! Awesome staff and great in store support!

geek squad makes it easy and i always love hoe efficient and fast they do the tech

I would highly recommend purchasing the geek squad protection. Especially when purchasing open box products. Any issues you have with the product they will take care of with no hassle

I haven't had to use this yet, and hopefully never will, but it seemed to be good value for the money to cover my new 65" Bravia OLED!

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best

They have great service they are very well prepare for there job.

my tv is broken. I got right through to someone and got an appointment. very easy and I didnt have to do much. hope the repair or replace is this seamless.

This has saved me a lot of money over the years. I have had this for several years.

Fast help and great customer service. Helped me to get a replacement fast and easy.

I have the 2-year Geek Squad plan for my TV. I filed a claim when my TV screen stopped working but still had sound. I booked an appointment with Geek Squad, and they came to the house. They serviced my TV and gave me the info to call and order my replacement since there were no parts to fix my issue. The same day I called and the representative helped me with the replacement, ordered the TV, and set up an exchange date. Got my new TV without issues and my grandmother is very happy to watch TV again! It took 2.5 weeks to complete this which was long, but I understand that they had a full schedule when I made the service appt. I would recommend Buybest and their Geek Squad Protection Plans. The technicians were nice and helpful, the representative was kind and resourceful, and the Geek Squad delivery was quick. Thank you Geek Squad!

It's comforting to know my product is covered in case of an accident!

I’m glad I added the 2-Year Protection Plan to my purchase. It covers accidents like drops, spills, and power surges, giving me real peace of mind. Signing up was fast, and customer service was helpful. The price was fair, and there are no hidden fees if I ever need to file a claim. Definitely worth it to protect a big investment.

Always amazing to have geek squad there & have my back when something needs a repair

Many people tell me these warranties aren't worth it. My Hisense TV started to fail 4 years into ownership. Called BB protection and since they no longer sell that model had me pick out a new one at the same price (Found one that was pricier but on sale) and they delivered the new TV and took the old away the next day. Great service.

I love it and it looks great! Definitely recommend

Awesome protection plan for all electronics! Highly recommend!

Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product

I love my fire tv i get all my channels plus my subscription channels are also on there.

They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.