Customer Ratings & Reviews

I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

Feel a great sense of security knowing I have the added protection from anything happening

Piece of mind, worth the money. Just wish it covered everything

Geek squad never disappoints. They are able to fix jut about anything.

Good protection plan to have for all electronic devices

Insurance for my equipment, Best Buy is excellent.

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

Great plan and they cover the services that they state provide

I bought the 5 year protection plan for my 2018 OLED TV purchase. That TV ended up with failures covered by the Geek Squad protection, and so Geek Squad replaced my TV with a latest model year version. I had paid the early adopter tax for the 2018 TV, and the protection of Geek Squad helped by basically getting me a new TV with next to no hassle on my end, and the value of the protection meant getting another 5 year protection for this new TV. Hopefully no issues with it, but if something does happen with the TV I'm satisfied that I'll be covered if something does happen. They came and installed it quickly and set it up for me. They also took great care to mind the space, so there was no issue with having them in the house. Not sure when I'd make such a purchase, if/when I ever buy large stuff that has a reasonable chance of failure, I'm getting Geek Squad protection again.

Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

Love this great to know that you are protected without the extra cost

5 Year Great Price, you always feel that you have no worries for five years.

Hopefully won't have to use it, but I'm happy I covered the purchase.

Always good to have have not to use yet. Years ago I had their protection with a smart TV, when things went wrong I got the tv replaced no hassles These aGeeks are pretty cool.

Had to use my Geek Squad Service just 2 months before it was expired on my 75" TCL ROKU TV .. IT WAS REPLACED WITH AN UPGRADED MODEL AND I BOUGHT ANOTHER 5 YEAR GEEK SQUAD SERVICE..

What else is there to say. Easiest warranty program I’ve had. I buy it with all my major purchases. I make those purchases at Best Buy because of it.

Geeeeeek squaaaad did not use but could be useful for most people

Geek Squad team is great recommend getting today Asap

Always recommend this you never know what could happen