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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 30,811 reviews
  • Rated 5 out of 5 stars

    Protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have coverage, these plans have saved me in the past.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What service is supposed to mean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get help with a tv i both in feb it is now dec and the tv keeps dropping volume then gets really loud i think it's outrageous that you can spend $300 on something that don't last a year and then trying to get hemp fixing it with a geek squad protection plan that you buy for this reason and what it costs you more money to fix it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind to not have to worry abot my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful. They can provide recommendations and suggestions on what the best options are for your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help a lot when need something fix. It's nice to know it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a a great confort ga ving a protection program. Who neefs to have to deal with unexpected costs if anything malfunctions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you will ever own great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use the Geek Squad.........if I do I know they will do good.I have heard many good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I won’t be able to use my geek squad warranty review in bad taste but I’m looking for it’s a good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attentuon of teh personnel in charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for this item! And it was free w purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the geek squad just in case if something happens to our TV. I wouldn’t know how to fix it and I know they are experts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off get Total Tech; it's worth every penny. It gives you savings on geek squad warranty which comes in handy. You will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff really liked it, it was q good product !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection on your products just incase they break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I'd get this but with such a huge tv purchase I thought i should. And it was worth it when I needed them to come out and fix something. Very responsive and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the main reasons I purchase all my electronics and appliances in BestBuy. They have the best extended warranty ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV. Have not needed to use my protection that I purchased for my new TV. But I have purchaces in the past and it is worth the extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the additional warranty coverage the Geek Squad offers at such a low price for 5 years.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Valuable warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty just incase something goes wrong , the price was very reasonable , so now i know im protected ,

    I would recommend this to a friend