Customer Ratings & Reviews

I wouldn't buy an extended warranty anywhere else. This one is actually worth it

Low price good product, I wil recommend it when you buy your products

Great service, great tv for the price, picture quality is bright and clear

I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

Excellent service and really gives you a peace of mind especially with big item purchases!

I've luckily only had to use the replacement plan a few times, but the times I have were a lifesaver. The first major time I had to use Geek Squad was on a fairly pricy monitor I bought. Less than a few months later it decided to spontaneously burn/break mid project. That same day I got it swapped. Not a few weeks later the exact same issue happened. This time it was easy enough to get a credit towards a new monitor that has served me well. Without it there definitely would've been more difficulty. I've also had issues with my TV but I bought the protection plan. At first I thought it was just a remote issue. Got that replaced no issues. A few weeks later it turns out there was a defective memory issue in my TV so I called and was promptly given compensation.

I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

The insurance agents were beyond expectations, and the all services for claim was easy, fast amd gentle

No needed yet but great history with this previous protection

My tv started smoking so i order another i picked my TV up the girl that brought it out was very pleasant and my aide helped her put it the Van that was very good day.

I like tv Quality of tv and imressive and espcellily i like service you provided

LOVE LOVE MY TV IT KEEPS ME HOME AND OUT OF TROUBLE. HIGHLY RECCOMMEND THIS FOR YOUR NEXT PURCHASE OF A TV.

We have had Geek Squad for quite a few years now and they do very good work. If they can fix it they will. And if they can't fix it they will tell you that also. We took in an old computer and they told us they couldn't fix it. That's the way it should be. It's worth the money you spend for it.

Best thing to purchase just in case of an accident, you are covered for 5 years.

Our 1 year old Insignia TV lost the picture. I was fortunate to have purchased the Geek Squad Protection. The technician came to the house, assessed the issue and ordered a part. He assured us that he would return the next week and install the new part. When he came back to install, the TV failed. He promptly said "You get a new TV". He gave us a voucher for a same/similar TV. We had to return the dead TV. We promptly went to the Best Buy store, turned in the dead TV with the components, and they directed us to the TV dept. We found the same TV, one year newer, and completed the transaction. When we brought it home and set it up, everything loaded up from the Amazon account, and we were able to enjoy the evening. We recommend the Geek Squad, they were very professional and very accommodating to our needs.

I always buy the extended warranty here at Best Buy. Things today have so many options and things they can do, you need to be covered when something goes wrong. I highly recommend!

Covers all of my systems and devices %100 would recommend!

Very efficient and effective, ever ready to answer questions

The agent who showed up to mount my TV and connected to all my devices, was amazing! She was so patient and very kind and not only sitting up the TV and my DIRECTV remote, but she loaded the fire TV remote to my iPhone, and completely set it up for me to her satisfaction. I am a quadriplegic, and she was very understanding of my need to be able to control the television from my iPhone. She spent quite a bit of time on setting my phone up because it was apparently quite an involved process. Normally I would attempt this on my own . But I am glad she did it for me. I wholeheartedly recommend the geek squad protection to anyone making a purchase from Best Buy.