Customer Ratings & Reviews

Good technicians with great customer service skills. Very busy though. Had to wait a week to get help to hang TV hangers.

Always worth getting the protection on all of your gear.

Haven’t had to use it yet but read very good reviews on this service.

Very good custmos service lot of paticent with me

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

GeekSquad agent was very professional and helpful and friendly he explained everything about tv and his procedure

Always get the proctection plans for something expensive cause you never know what can happen

Now if you buy anything you need the protection plan they will fix it or make sure you get another one

A LITTLE DIFFICULT TO REACH A TECH.. BUT THEY DO GET THE JOB DONE.

One of the best Tv’s i bought super unique worth it

Always better to be safe then sorry when it comes to protecting your electronics. Glad Best Buy offers the geek squad!

It’s always great to have the extended warranty in the event that something happens to the product is covered

Best service department in any store. The agents at the woodland hills location in California are above and beyond helpful

I never buy anything without this layer of protection

So far no issues! Better safe than sorry ! Last time I bought a tv and didn’t get the extended warranty I regretted it

It was an excellent buy! It’s just starting to act up. But it still works

Have not had to use it but its just the feeling of knowing that if something goes wrong i got it. Its on my tv.

My newly purchased laptop is well protected with this plan gives me a peace of mind. Good value for the 3 year warranty.

Great protection plan I bought with my new Samsung 70 inch TV

Worth every penny If you are spending money for a great TV. Protect it