Customer Ratings & Reviews

Purchased for my grandsons tv. Added peace of mind with kids in the home.

Geek squad protection always a good idea. They give you excellent free in-home service. I have needed them in the past, and one time, paid for itself.

While I wouldn't buy this for myself, it was worth it for peace of mind for my elderly in-laws

I have purchased Geek Squad protection in the past and it way more than pays for itself. It is convenient, efficient and definitely protects your products!

Have no complaints about my purchase. Got the macbook air just to use at home and for nothing heavy. Its been working good and hasn't failed me yet for what I use it for.

I haven't had to use this service yet. But it's good to know I'm covered just in case something happens.

I haven’t had to use it and hope I don’t, but very glad to have it just in case!

Bought an open box and they protected it like it was new out of the box. They stand behind the warranty

Bought an open box and they protected it like it was new out of the box. They stand behind the warranty

It’s good for peace of mind but doesn’t cover accidental damage.

We had an appointment to have it installed at your store . He explained how the installation would work.

Looks like it is worth the $ to get it. I usually don't go for extended warrantees but this was too good to pass up.

I was apparently confused on what this actually covered but the great staff at Best Buy replaced my tv with no problems! Excellent customer service!

I normally don’t get extra warranty but in this case I did because it is an expensive purchase. Doesn’t protect damage from fals though.

It’s always great to know you have protection with home appliances

I was sad that it did not cover a thing on my tv. Very disappointed that my tv has something wrong witb it.

Just hope I don't need to ever use it but I always purchase a warranty as a back up just incase.

Excellent service. Geek squad continues to be on top of their game. Very patient service when needed.

Worth it if you have multiple things to for protection. Great not having to worry about all of the items breaking down.

Perfect job. The tv is straight on the wall and looks amazing.