Customer Ratings & Reviews

Seemed like a good idea to get the extended protection.

If you use any sound bar besides Roku if you use the ARC connection and your remote controls your soundbar and the TV your volume will jump three to four increments at a time. If you use the optical you have to use a remote for each one, and if you use the auxiliary cord which is low quality sound it's fine

28th Street Grand Rapids store is awesome - they know how to care for customers and really help! I was treated poorly at the Alpine store, really poorly

They are the best!!! I would recommend them to anyone

I haven't had to use the Geek coverage I got for my new TV, so that is good. I haven't had anybody I know tell me, "Boy, I sure am thankful that I got that Geek coverage for my item!", but I have to be fair and also say I've never heard any say it was a waste of money. I was a bit baffled that they don't give you anything other than the receipt to explain what I was buying and we all know how some receipts fade with age to a point that they're unreadable. I have spoken with the Geek department about other matters and they were helpful even if the item I had issues with did not have coverage, and I appreciate that.....big time!

This service is a must when you buy a BIG tv. They will pick it up and bring you a new one Mine is 100” and heavy

Always a seamless and reliable experience! It’s nice to have knowledgeable help when things go wrong.

We purchase the extended warranty for additional protection for our large TV

They did a great job mounting our tv , straight and level

We buy this on every TV we buy. Hopefully we won't need it on the new TV! We did use it on our previous TV The Geek squad spent a couple of hours trying to find out what was wrong. Once they figured it out, they fixed it quickly. Very efficient!

I like to protect my larger purchase so this item was a good cost and length of time to cover the new TV

I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

Thank goodness for the warranties makes the process of buying easier knowing you're back up by BB. This warranty protected me and got me a new tv cause my unit became defective.

Have used it in the past and very happy with the service.

Good warranty for the price so I purchased it for our family.

Really good service when you need it most. Recommended

I got this protection plan just in case anything happens to my $1000+ tv. Best Buy has it all.

I purchased this Protection Plan for my 8K TV. I think it is worth it because BestBuy gives me the opportunity to deal with them directly instead of mailing stuff or 3rd parties. Specially, I have the piece of mind that if my TV needs to be replaced I will receive a new one instead of a refurbished one (It has happened before). In that case I rather buy a new one than getting something that has different defects of the one that I turned in (Specially with phones, it has happened more than once).

Moved a couple times over the last two years. TV stopped working and BB replaced it fast.

The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!