Customer Ratings & Reviews

Worth it! Comes in handy when you least expect it, got a new TV last time I used it. TV stopped working after I moved to a different home. Geek Sqaud guys stopped by and replaced my TV with a new upgraded Samsung.

Anytime I purchase anything over $500 I always purchase the extra protection plan. This way I know if something happens to my tv in that 5 year duration. Everything is covered as far as replacement parts, labor etc....

Great product !! Hope I never have to use it, but good to have.

Don't kid yourself, get the protection and put your mind at ease should something go wrong.

Haven't had any need to utilize, but have in the past and received great service.

Geek squad has helped us a few times when we had problems with a device.

I love this tv..Picture quality is beautiful. The sound is wonderful

Fortunately i haven't had to use it on my latest purchase but i have needed it on other purchases and was completely satisfied with the way it was handled and the results It's a Must have for electronic purchases for me

They are dependable and honest. The weak spot is most everything is sent out for repairs post diagnosis that can't be repaired in house. If parts are available you'll get it done in house as soon possible. Outside with a backlog, it can mean months. Ask the Geek Squad what manufacturer of interest gives the best performance and has the least chance for return when you intend to buy. You can do that with a chat on line.

It's a 5 year warenty. my dad had one of these for his TVs so this was a must get. I know if anything goes wrong my tv will be covered.

Check out was smooth and service was informative and polite.

I have always gotten extended warranty's. Best Buy and Geek Squad make this warranty worth having. I have had some trouble with the last three Samsung TV's that I have bought. All of them were replaced under warranty and the team at Best Buy and Geek Squad were great help when it came time to use my warranty. I can't stress enough how valuable it is to have an extended warranty. Its an added cost but the sense of security outweighs that cost.

The person who helped me in store was awesome he was a shift leader or something in the tv department who specializes in Samsung but is very knowledgeable and has excellent customer service skills, I went with a 5 year warranty since the bad TVs go bad around 3 years, excellent overall!

The agents are understanding an patient an does excellent work

ALWAYS WISE to get this service. Wonderful TV , size, shape, excellent definition, light in weight, fits anywhere, PERFECT for a small place!

I just purchase the extended warranty, this time I had to get the 5 year since the last Tv I bought it was only for two years and of course the tv broke down just after the warranty expired. So I have not had the chance to utilize this warranty, but the price is very competitive for 5 years so i got it.

It’s the perfect size for my son’s room. Overall good quality picture. Perfect compared to pricing

Guys helped me bring it in and offered to mount but I already had a guy for that. TV is awsome

We recently had an issue with a 55 inch TV that was not working properly. After two attempts were made to diagnose the problem and find a solution it was determined that the warranty would be used to replace the faulty unit. It took less than 10 days to find a replacement, have it delivered and remove the old TV.

Friendly and great job done corner of the TV perfect in the living room great view for everybody