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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30223 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 30,223 reviews
  • Rated 5 out of 5 stars

    Geek squad install new mount & TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a great job mounting my tv and hooking everything up plus a some basic training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a subscription that I plan to use if there is an issue with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help with questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a insignia TV 2 yrs ago and recently it died on me but thanks to geek squad they did what they could but it was dead. But did help with my questions and help me understand my options and where to go from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service, and very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate the geek squad when it comes to cell phones, but, my TV experience with geek squad was exceptional. They were quick, and had some options I wanted at a super low price. They were also ready to take care of my situation, before I was, that is quick service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service Agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I haven’t had the need to use the service as yet, but when I do I will be expecting to be satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal-its good when at if your tv goes out and it doesnt work basically you get a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless wizard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is wireless and no cartridges. I can see when it is low on ink!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is a super value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a super value - I have used it for repair or replacement many times over the years. It pays for itself in the long run. I never buy a major appliance or electronics without it. And only Best Buy has the Best Buy Geek Squad service. It is one of the main reasons I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5-Yr warranty from Best Buy for our 55-in TV. We had a problem about 2 years later which was fully covered by the plan. We had a pixel issue about 5 months later which couldn't be fixed. Best Buy replaced the TV with the newest version for no charge at all. They even delivered it to my house and picked up on the old one! I will be buying the plan again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store love it great prices and discound and the sale person always try to help you the best they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind, didnt wont to give mom a gift and find out something was wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty samsung oled tv 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good always had warranty to this item cuz you never know!!! Best buy is the best poace to buy tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v. protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This right here is a must have. They brought in my TV and it had a crack in the middle of it and I called them and they came out the next day with a brand new TV. They didn't ask a lot of questions they just replaced it they said my warranty was good and it was here to help me answer me if I had any problems or complications called them and they will take care of everything. Having a warranty on your stuff that you purchase at Best Buy is the best thing that you can ever do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED is the way to go for amazing picture quality. The display is very thin, but thenbase is the heaviest part. Keep tyat in mind if you wallmount it. Habe a second person with you to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costomer service. They know what their doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but protection to me is very necessary n at that price for 5 years was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a peace of mind in a house full of elect tonics. Much apprecieated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with comprehensive protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the extremely comprehensive protection of the Geek Squad TV Warranty package. Including Burn-In in the warranty makes this easily the most secure warranty around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy 5 year Because of the size of the TV 65" Sony

    I would recommend this to a friend