Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30238 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 30,238 reviews
  • Rated 4 out of 5 stars

    Hope I don’t need to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems expensive for the time frame of coverage. Hopefully will not need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have in anything you may need to have repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but it’s good to know it’s there. Why do I have to pay for an in-home visit when I have the warranty?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 5 year warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty plans are good from Best Buy. I had to send off a tv and they couldn’t find a problem with it. Shipped it back to the store and when I picked it up it was doing the same thing. The manager went ahead and gave me store credit for the TV. I love Best Buy’s customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As this was a gift to my mother I purchased the warranty so I could have someone go to her if the item needed repair. This makes everyone’s life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and Their availability is very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I just hate that I can't bring it directly to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Crisp image good sound. Really enjoy how Roku is apple friendly. I have spple tv , chromecast and Roku wins by a landslide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS saved my LIFE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS agents were patient, efficient, and made me feel confident they knew what I needed to get up and running with my system. My old laptop had 10+ years of family photos, professional files and my financial records. The device was dying a painful death but GS transferred all fills to new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for peace of mind. You never know when a cat with knock down your new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with this one !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best way to keep our equipment protected, excellent extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe then sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection behind your back. Easy to pay and apply protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad set-up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professionals quickly mounted my television and peripherals. Additionally, they assisted me in set-up and provided a thorough overview of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everything except damage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that I can get service without a large out of pocket expense. This warranty replaced one of my previous TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have it and not need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to utilizing their services if needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying extra warranty always gives piece of mind . They replaced a washer for me before.

    I would recommend this to a friend