Customer Ratings & Reviews

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

Excellent service, good recommendations and quality in product..

Im really glad that geek squad is available. Now i know that if and when it is having trouble i will have coverage for it and the geek squad will help out!!

Just gives me peace of mind knowing my new tv is covered

Excellent and secure mounting for 4K TV and Monitor!

My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

I always purchase the protection plans from Geek Squad. I haven't had to use it for this item, but over the years I have used them several times and never had an issue. Multiple times items have had to be replace, I always ended up with a newer and better product. This is a good on investment if you plan on having your item for awhile.

Worth having it, and you can get a pro-rated refund if you don’t need it anymore.

The warranty was cheap and i hope i never need to b use but i have on another tv before and never had questions for complications dealing with the team.

What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4

Always make sure you purchase these Geek Squad plans when investing in electronics. Best Buy does a great job taking care of their members when you have issues with your products. I always purchase the highest plan they offer to protect my purchases, especially when buying a TV or something you want to last for a long time. Thanks BB!!

Thanks for the quick response and help getting my warranty process. Really nice guy.

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

Geek Squad protection plans are affordable and give me that extra peace of mind with my Best Buy purchases. I am free to thoroughly enjoy my products without any worry, and I know that should anything unexpectedly go wrong with any of them, Geek Squad will keep me smiling and glad that I bought their protection. Worth every penny.

AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

Best chioce if you have kids in your home..they cover all major issues and breakage

Very responsive and helpful! They made this unfortunate experience of my television going down a great, stress free experience.

I used to be against extended warranties with the thought that it was just a waste of money. Then I married a woman that thought she could fix anything herself and typically did more damage. Now I buy the Geek Squad warranties on everything I purchase with implicit instructions that if it breaks, schedule maintenance!

We purchased this just in case of technical issues or difficulties with our TV unit. Its better to have a back up on top of the limited warranty and I believe it is easier and convenient to schedule a service with the geek squad compared to the actual warranty company. At least that's what I heard from the actual agent as a tip of advice.