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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30272 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 30,272 reviews
  • Rated 4 out of 5 stars

    The Braniacs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad yet but if I have any issues I would definitely use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this protection plan yet because nothing went wrong so I don’t really know how to review this but I assume just having some type of protection is a good thing thus is why the 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv! Everything about it is amazing and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has always been great and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best in damage protection. If I've ever had an issue they either fix, replace or refund. THAT'S why i always buy the piercing plans from them on my expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the small price, it is a very worthwhile investment. We've use it on other items, and never had a problem. Hope we never need it, but if we do....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Best Buy always has the best prices and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty with a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed them lately, but the Geek Squad is always there to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an emergency purchase as my previous tv stopped working at about 7pm. Was able to get to Best Buy about 45 min before closing. Very happy with our new purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing I have a dependable warranty unlike the typical Manufacturer Warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to service and replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a Geek Squad service agreement on a large television once before and when it failed and required service, a repair person as scheduled quickly. The television was also replaced quickly with me making a choice on the new television at the BestBuy store. Excellent service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think, just buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is clear, sound is good on low/or high. Graphics are awesome with PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few extra bucks can save you a lot of headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad delivered my new tv and removed my old tv. They adjusted all the settings and most importantly showed me how to make adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but good value for what it covers

    I would recommend this to a friend