Customer Ratings & Reviews

This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

awesome tv , a huge upgrade of the one have years ago, no we can enjoy watching series and movies, so easy to setup

This warranty covers my new TV for 5 years! While many see these warranties as a waste of money, I would rather not take the chance on having to buy a new replacement, as my last TV stopped working after 3 years. Good investment!

VERY happy with the Geek Squad's delivery and complete set up of our new Samsung TV. Glad we got the 2-year Geek Squad Protection.

They came in and mounted my TV and did a real professionally asked me where I wanted it made sure the size and indications was all correct

I've used this type of protection on products I've purchased in the past, and it was helpful to have it in place when needed. Fortunately, I have not used this very often, and I hope I do not need to for this most recent purchase. I'm giving it 5 stars based on ease of use for past products I've owned that needed replacement, repair, or a quick tweak at the store.

This plan is well worth the cost and convience. I purchased this plan with a new LCD TV. My old LCD TV was only 2 years old when the picture went out. All I had to do was bring the TV into Best Buy Geek Squad and they sent it out for repair. A few days later, I was issued credit in full for a new TV because it was to costly to repair. I used the credit twords a bigger and better TV.

First time I've purchased the extra protection plan. After speaking with the sales associate I agreed it was a good idea and had value.

Thankfully I haven't had to use this service as of yet, but there's nothing like that piece of mind should anything malfunction. I purchased this protection plan for a Smart TV purchase, and would recommend anyone making a high end purchase to get this protection plan. It only cost a few bucks extra and could really help should anything happen to your tech equipment.

Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

Always a must because accidents do happen. Customer service is great no questions asked and replace quickly

I purchased this protection plan to cover issues that may arise on my Samsung 4K Ultra Smart TV. It is expensive, but I believe it's worth it; this plan gives me 5 years of protection for my tv, which is necessary because the tv is also expensive. If my tv malfunctions, they have to fix it for free or replace the tv. This protection is a must-have!

I do highly recommend to get this service for your product

Loved the service. It was quick, easy and enjoyable.

love the peace of mind knowing that Geek Squad has my back

So happy to have y’all at our disposal thank you so much

I just love the idea of a 5 year Geek Squad Protection plan. It covers everything including lightening. We live in Florida so that could be important. I do hope I never need to use this reasonably priced product!

never had any issues and they treat customers with the upmost reapect

The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.

Took out the 2 year protection because of past mistakes I did not purchase it and it resulted in the need to buy another 75" tv.