Customer Ratings & Reviews

The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.

The agents were very knowledgeable about the the t.v. and the accessories we needed.

Having your items protected is very important to have.

best place in capital region to buy your home and office goods with great quality and super customer suppot

Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

Professionalism at its best and arrived earlier than expected.

Have piece of mind with geek squad support and protection.

One of the best items i have purchased. Absolutely love it

Great tv, our kids love gaming on this tv, sound quality is also good.

I got the 5 year standard greek squad protection plan for my 55 inc 4k smart tv for $120 which I feel was a good deal because I had another tv without the plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now paying $120 for the plan and they will fix anything so I think that's a no brainer.

Excellent service the agents took great care in delivering the television. Courteous and professional service.

Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

The geek squad protection is something that is a must for an expensive appliance. I brought one for my sony tv and it crapped out in 1 year and they gave me my money back. I am going to buy it again. Deciding if i will buy another sony...

Highly recommend getting a warranty something happens to your product it’s protected!

Great value. I hope I dont need to use it but it was such a good deal, I had to add it!

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way

Always get the protection!!!! Even when you think you don’t need it I promise you that you will. If you get a horrible power surge and your TV goes out Geek Squad will be able to fix it or replace it so you don’t have to spend a thousand on a new one!

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.