Customer Ratings & Reviews

Very helpful in store describing the differences in the tv’s

I moved and was not aware that I could have my Geek Squad come to install my TV on the wall. This was during Covid-19 so website was confusing to order all the parts needed for this. Finally called and spoke to a person who got it all set. Install person was friendly and took time not to cause a mess while drilling holes.

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

Purchased for my new $2k Samsung TV after my old TV died after three years. I've only heard good things about this service so i feel it is well worth having that comfort of protection

Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

Very professional and friendly. Easy replacements good service and customer care team

i’m very happy with the tv i got life savior as i love playing video games

I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

I love the GEEK SQUAD TEAM THEY ARE ALWAYS THERE FOR ME THEY HELP OUT SETUP MY TV AND I DO LOVE HAVE THE 5 YEAR GEEK SQUAD PLAN

A must get when you buy a large TV 75 if it goes south then your covered

Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement

Purchased for the double oven wall unit. Have not had to use it yet.

I will prefer this service for all advantages in case of something happen. The cost/benefits is excellent.

I have had a previous geeks Squad plan and when my TV had issues they handled it in a timely manner and gave me the cost of the tv back since it could not be fixed

Used in the past and pretty straightforward service, they stand by their commitment to fixing your product.

Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks

They did a great job. Serviced my old tv and deemed it couldn’t be fixed and I got credit towards my new tv. Made the whole process super easy

Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

I’m very happy with there service very friendly and helpful best customer service I’ve ever had they really know how to keep there customers happy. Just wish there warranty prices was a little cheaper $500 for 5 year warranty for my oled c9 I think it’s a little steep

Worth every penny. My prior Samsung tv covered by Best Buy warranty. 2 months before end of warranty, tv screen leds went bad. I got a brand new tv at no cost. Will buy appliances from Best Buy AND have Best Buy extended warranty.