Customer Ratings & Reviews

Had my Sony TV for 23 month and started going out. So glad I had the Geek Squad coverage. TV is being replaced.

This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

The extended warranty though the Geek squad give you a 5 year warranty.

Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

Excellent Nice tv Picture quality excellent . Recommended

Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

Excellent service! I fully recommend their service! I'm very happy!

Great product an pictures are magnificent TV an customer service an delivery was on Time

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

I love Geek Squad...it gives me the protection and confidence I need to buy from Best Buy..which is the only place I buy my electronics from.

Geek Squad 5 yr protection on my new TCL Smart TV that I purchased was a great price!! It gives me added security and peace of mind.

Used the service on a Vizio for my father a few years ago. Brought TV in and they couldn't fix it so we got a new one of the same price.

I bought a Hisense Roku t.v. that blinked out on me after a few years and I didn’t get the extended warranty. When I purchased the LG t.v. I definitely included an extended warranty package.

The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

Will buy the 5 year warranty every time. Our LG went blue and couldn’t be repaired in the last year of our warranty. New TV, full installation & wall mount included as that was how we purchased the LG 4 years ago.