Customer Ratings & Reviews

My Geeks were awesome! Tyler went above and beyond in helping me when BEst Buy customer service had no idea what they were doing.

I always get the "extra" protection because you never know what's going to happen. I figured I couldn't go wrong with getting it (and it was such a low price). It came in handy with a previous TV purchase. I only had to pay a "small" difference in the price of the TVs (since I purchased a different one the 2nd time).

Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

so far there good they there when u need help will walk you though trying fix it

It is incredibly reassuring to have a 2 year warranty for any expensive purchases.

Havent had to use the service yet but im sure its top notch as is everything else.

Havnt had to use them yet so cant complain a good concept though

Great price for 5 year geek squad warranty on my 50 inch tv.

Amazing projector I use it every night We’re all the movies you can imagine in the world you can watch on this.

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

Always worth it to get the protection plan. Bestbuy makes it so easy.

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

They where hands on took their time to make sure that I where satisfied with my decision

Have not used it yet but past experience with Greek Squad was always helpful and good

Purchased protection service for TCL TV, but (fortunately) haven't had to use it yet. The TV was a Black Friday sale, and the 5 year protection plan was affordable. Peace of mind in case I have any issues with the TV in the next 5 years.

Only purchase just in case something happens but never have needed it luckily

Great job, very trustworthy and communication was excellent

But overall thank you to the Geek squad online customer service team.

I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.