Customer Ratings & Reviews

We had an issue with sound on our Toshiba Fire T.V. and the tech who came to replace mother board was so great. Protection is always needed no matter what you buy. You just never know

Always buy the longest protection plan they have. If your TV gives you any problem they will replace harass free if they can't fix it.

Got this 5-Year Standard Geek Squad Protection for a TV. I have kids, so you never know what will happen.... seeing how they broke the last TV that was over 10 years old where this one was going in at. Gotta be prepared.

I am so glad I add the warranty, to know my tv is covered gives me an added bonus to my new purchase.

i haven't used the service but since I bought my Mom a new flat screen tv for Christmas I thought it was a good idea. If the tv is over a certain size they come to the house to service it

I have not actually had to use the geek squad protection for this item, but Best Buy has one of the best warranty programs in the industry. They truly do protect the products you buy from them and if you have an issue do not make you feel like an idiot.

They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

Pickup at store was so easy. Squad was assertive and very kind.

The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

This is the best service ever. I'm so glad someone created this.

It's help to know where i can get my flat screen tv fix in the future

I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

Purchased the geek squad five year protection plan I’m glad we did. Hopefully we have nothing wrong, but if we do, it’s worth it.

Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles

The computer I bought from Best Buy never gave me any problems. Despite the fact that I did not use policy, the geek squad answered some questions I had and were very helpful. I had a great peace of mind knowing that I had protection if needed.

Not worth the money by the time you pay for this you could have a new upgraded itrm

Replaced the screen on my 55" LG OLED due to 'burn-in'. Get the warranty when you buy this product, it will save you a LOT of money down the line! Guys were in and out inside 45 mins! Thank you Geek Squad!

It is great knowing that my tv is protected against any issues that may arise with the geeksquad protection