Customer Ratings & Reviews

Always get the 5 year warranty. Always. Its worth it just in case you're tv takes a dive also the warranty covers remotes that stop working

The best thing was to get anything in bestbuy. I really liked my product and the customer service did the best and made me feel more comfortable.

I was looking to get a protection plan and didnt know who to go with but after searching discovered 5 year is the most coverage out there, so yeah I think so.

So mamy write recent reviews, well its been 3 years and the television is amazing. I absolutely love this purchase.

Still working like the day we purchased it 11/29/2018. Great TV!!

I hope I never need it but I feel good knowing I do.

Definitely recommend getting this for large purchases. I've never needed to use it. But it definitely is a peace of mind. I know people that have used it. I have a family member that Is a best buy manager and they fully recommend it as it does pay for itself most tye time

Love the game Ive been waiting for very realistic

happy to have the 2 year warranty as you never know

Geek Squad add on when buying a system a must. My LG TV quit after a year. Geek Squad replaced the TV and did the reinstallation. Worth the cost

Hopefully don't need to use it but good to know I have the protection for 5 years considering how often electronics tend to break early.

Great, fast and efficient service! Staff was very friendly and informative!

best warrenty ever! i get this every time i get a new tv it has saved me so much money for tv's breaking randomly

Honest service. They won't jerk you around trying to get paid for doing unnecessary repairs. The techs are knowledgeable. Although the products are good, they often fail after the manufacturer's warranty, which is a common practice (planned obsolescence). Geek Squad is there to honor and help.

I think it is a really good product. I had an issue with a Sony TV and fortunately I had the five-year protection plan through Best Buy and they warranty the TV out for me.

I normally don’t buy an extended warranty but due that the tv is a fair condition item and open box I decided to secure the investment.

5 year protection for my devices?!?!?!?!?!?!? Sign me up

On time and Julian was a very nice man. Very respectful.

Can't go wrong with a 5 year warranty on your bigger investment in your house. Have used Geek Squad previously and was happy with their customer service.

This is the first time use of Geek squad for a defective TV. Absolutely awesome warranty support. Calling customer service was easy, was connected to a live person not a computer within a matter of minutes. An appointment was set up and a Geek squad member came down within a week to adjust the issue. Within 48 hours of issue in the system, my issue was resolved immediately. He wasn't fortunate that my TV was not repaired, but with a 5-year extended warranty, I was able to get a gift card as an exchange for my broken TV, and again ordered a brand new TV online and delivered to my house within week.