Customer Ratings & Reviews

Excellent service! I would recommend. Very helpful!

I bough it because it includes damages by voltage and where I live the electricity isn’t steady

Glad to have this for a piece of mind! Have heard great things about the service!

I think it is worth getting for a peace of mind if anything should go wrong

Installation was good and customer service answering questions great.

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

Bought this for my mother in law. She loves it. The picture is amazing

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

Do yourself a favor and do not skimp when it comes to protecting your investment. Geek squad will replace or repair anything that goes wrong and coverage is quite comprehensive. And will provide a significant discount on anything that isn't covered. Not to mention excellent support for any questions or issues you might run into. The customer service is excellent and very helpful. When I couldn't properly get my LG oled (bought from BestBuy) to connect with my Xbox series x and soundbar (both purchased elsewhere) one call to geek squad and the rep walked me through the the entire setup a lot more thoroughly (4k 120fps atmos) than any website or video I could find, no questions asked! If you're spending your hard earned money on something you really ought to consider this added layer of security and protection to give you peace of mind.

im really glad i buy the extended warranty as you never know what will happen in the future and if your like me you dont have alot of money to throw around at times. so its good to pay a little more now then alot later when you may have to pay a whole lot or be out whatever it is at the time. personally think its worth it as the one year warranties are usually very limited and if u dont find ur item under their exact perimeters then you cannot make a claim.

Very reliable and there if you need it, would recommend for purchase

They are very friendly, helpful, and professional.

Experience the powerful, shaking bass that fills the theater sound room.

Awesome everything is fine and covered with geek squad

Feel a great sense of security knowing I have the added protection from anything happening

looks and feels nice except for the tv stand. tv stand base is nice and heavy and metal. but the shaft and mount is plastic holding a ~50 pound tv. therefore it wobbles as you set up or whenever you touch. out of the box settings are ok but its annoying to find the right settings especially if you want to get rid of the stutterrinf on fast moving objects. also annoying how intelligent mode is not always the best, so i end up going back and forth between intelligent mode on and off. but when its off you have a myriad of settings to mess around with which gets annoying furthermore. so you either always have to compromise something using their preset settings or adjust/edit settings everytime you watch something different. so unless you are constabtly going to watch the same type of things, you may spend more time than you want messing with settings. the biggest thing that bothered me is when you see bright and still objects, you see like pixels or dots moving. like when u try to see how detailed someones pores are, you also see dots moving so it seems like you have a damaged tv? im not sure how to explain it or if it is a problem but it bothers me.

I always purchase the the protection package. They stand behind the product they sell

Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

So worth it. This was on my parents old TV I bought them. TV was about 4 year old and started getting dark spots. Geek squad had me send pictures and approved replacement. They came out and delivered the new TV and removed the old. Would always suggest either the individual plan or the plan that covers all purchases, both are a good value