Customer Ratings & Reviews

The installers were very professional. They were on time, removed the old broken wall mounted TV and installed this beautiful LG OLED. They showed me their recommended setting. Haven’t need to change any setting though I tried, but couldn’t improve anything.

It never hurts to go the extra mile to have some insurance in case something goes wrong. This purchase gave me peace of mind and the value was inexpensive as well.

Worth it especially since appliances are but built to last anymore

Excellent value for 5 years of coverage. Best Buy has.all of my electronics needs at a great price.

Great product and excellent customer service. The extended warranty is a must and highly valuable.

Did a awesome job setting me up, and very polite and knowledgeable

The protection for my tv was a good choice. So far Haven’t had to use it

I originally purchased an open box item with the Geek Squad protection only to find the excellent condition was not even close with the screen of my television suffering severe damage. After trying to deal with the Geek Squad over the phone and being very frustrated with what I am assuming is an India based phone center, I gave up and took my issue directly to my local Best Buy store where it took some time, but I was eventually told I could receive a replacement television since the damage could not be repaired. Within 24 hours, the Geek Squad came to my home, removed the old TV, installed the new one and was in an out in under 30 minutes. If it weren't for having to deal with an unhelpful call center the rating would be higher, but since I have a local Best Buy to work with, the protection was definitely worth it.

Geek squad are always life savers. I highly recommend their service if you’re ever in a bind

I will always purchase the Best Buy warranties for appliances or large electronics. Worth every penny. I’ve used the warranties before and it’s been a smooth process. Couldn’t fix item so they gave me store credit for the original amount of the tv

Great service and good assistance for any concerns

Bought this because as in previous experience, Best Buy does repair or replace TV’s. I had a DLP that had some kind of part failure and Best Buy took care of it. I have also bought TVs with this warranty and have not had issues. Its good for “peace of mind.” I most recently purchased this for an OLED. These TVs have a small risk of panel failure and/or image burn in. Best Buy offers coverage for this. I doubt I’ll have any issues, but just incase. I decided to get 5 years of coverage. TV’s are sensitive tech these days. They are difficult to transport etc... In home service is best.

Always get the warranty. It is worth it in the long run if you constant use the tech, Best buy is some of the best in the business at honoring its warranties.

Havent used the geek squad warranty but purchased as the coverage is a fair price. If the backlight fails, the replacement cost is mire than the 5 year warranty/service plan.

Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great to have when you need it. Came in handy a few times.

The warranty is great. M6 remote broke and tgey sent me a new one

Never known what can happen but with Geek Squad Service I know I'm covered.

In the cases where a device fails this is invaluable. Recently a TV lost the backlight and I ended up with a new TV. They replaced the TV and even refunded the unused portion of my Geek Squad protection.

Good and I good price for warranty and the extended