Customer Ratings & Reviews

Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

Great buy for protection of your electronics a must have

Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

The Geek Squad has been there every time I have had problems with my computer. Never a hassle about how it happened or who did what. Only once I had to bring my computer in to the store for them to repair it because I had really screwed it up. Otherwise they can usually repair it over the phone for me. Three cheers for the Geek Squad.

Great service never had an issue with geek squad always on point

Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

This was a great purchase. I don't have to worry if something goes wrong. If it does I can just pick up the phone schedule an appointment for the Geek squad to come out. I leave it to the professionals.

Good extended warranty for a good price hopefully I’ll never have to use it

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

No like to expensive and illustration educational purpose

$25 for a 5 year warranty on a tv on sale for $150. I hope I won't need them but couldn't pass it up.

It was definitely worth the price and convenience. They arrived punctually and called when they were on the way. They installed the TV and mount quickly and neatly. Very polite and explained everything before leaving.

For the price, this purchase is a great piece of mind.

We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

The store plan adds good coverage to the warranty.