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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 30,816 reviews
  • Rated 5 out of 5 stars

    Great ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience with Best Buy is there ins policy is the best they don’t hesitate to replace or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great service with GS and only have good things to say about them really. They've always been helpful and knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practically a must do today with products not as reliable as years back. Saves additional headaches & $$$$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan will protect all of your items for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on Best Buy Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can count on Best Buy Geek Squad Warranty. Always there for you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Questions & always have aa answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most for any purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent warranty I needed to fix my TV twice due to power outages and the geek squad service repair specialist came out to my home and had it fixed in a matter of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    En buenas condiciones perfecto. Sin ninguna rasguños

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a use it just got the protection if I need it would recommend the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase to protect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use it but it’s safer to have than not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easily contacted and great customer services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with todays Laptops and software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for "protection" but have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expect the worse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase for television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection on everything they fix it if you have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a long time but whenever I needed help Geek Squad was always there thanks alot

    I would recommend this to a friend