Customer Ratings & Reviews

The agent that came to my home told me that instead of getting a new Roku remote and trying to figure it out with my older tv and Roku 2 player, just go ahead and get a Roku tv. He was able to find a Roku tv that would fit in my entertainment center on Best Buy's online store. All I had to do was pay for it online and wait for delivery. The tv came in a couple of days and set up was easy and not complicated; now I'm able to watch my channels! Thank you!

Just the right size Tv for a small apartment . NO problems love it and the price was great. Bought the 5year warrenry for 30 BUCKS CAN NT GO WRONG

5 year Geek squad protection is essential in 2025. If the TV is going to give you problems it is most likely to occur in the last 2 years of your protection period unless you are the unfortunate one to have purchased a "lemon". Granted not all Geek Squad technicians are top notch but in general they provide responsible care when called and you may be lucky enough to get a technician that is beyond excellent. In any event a 5 year protection plan is essential when making such a substantial purchase.

Great Service has Solved Problems. and transferred data from old PC to my new one

Widely recommended Know their stuff Great job squad

Geek service stepped up and handled my screen protector installation and there quilty of service is amazing .b

great way to have piece of mind nothing will break and you will lose money on your item bought. I recommend everyone get Protection because Geek Squad is very knowledgable,

Love that I was able to get warranty for my purchase

Wonderful team Highly recommend keep up awesome job

I paid for a 2year warranty. When tv went out and i called, i was told they didnt sell the tv in that size(58") any longer so i would have to pay $80 difference for a bigger one,plus $63 for a new warranty or they would refund me for what i payed for tv a year ago. Im confused. What was the need for a warranty if they werent going to honor it? Customer service is nasty and very unprofessional.

Just what I needed to make sure everything goes right a backup plan and it's five year plan is that backup plan..

I am so glad that I bought the Geek Squad 5 year protection plan! I've had a few issues with the device and the Geek Squad has always stepped up to the plate and hit it out of the park.

[Employee of bestbuy] Love getting protection plan. It is always better to be safe than sorry. Definitely reccomend

Not has to use yet. Maybe in the future. Nice to have.

I always trusted the geek squad to do repairs and answer a bunch of my questions they always been there for me and the family great job and installing our washer and dryer thank you very much

When I bought my Hisense - 55" Class H9G TV. I bought the 5 year warranty. It broke 4.5 years later. I took to the Geek Squad. They said it couldn't be repaired. I got all my money and put towards my dream TV LG OLED, So, I bought another. Highly recommend it. It was worth every penny.

Hope i dont need it! This was a no brainer for the cost.

If you are going to buy any Electronics from Best Buy always get the insurance 5 years insurance is the best I have a TV to break down on me and I thought about it and I remember I had the warranty thinking that they wouldn't help me gave them a call and they helped me out and just two days with a brand new TV yes this is worth it

I have used the Geek Squad and had. My problems solved without hassle and fast. Crew of the squad were well informed.

Piece of mind for my investment. If anything we're to go wrong they'll fix or replace (hope to not have to use)