Customer Ratings & Reviews

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

Forgot to get protection with last laptop, and I did this time.

Highly recommend it just in case anything happens, my last tv just stop working, lucky it was still under manufacture warranty

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best

You can never go wrong with geek squad. Ive akways used it and they dont mess around. They get things done fast.

Protects my TV for 5 years, that's longer than I'll probably even have the TV!

Tv looks great while playing games, BUT has a severe problem with judder/soap opera effect that is very distracting while watching tv!

Very helpful with setting everything up and explaining products

Haven't had to use it yet. Reviewing for the chance to win a gift card

You have you get your protection plans because you never know what can happen

Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

Would definitely recommend geek squad, they helped me with my warranty and I had a great experience.

I hope to not need it for my TV but they have been very helpful in the past.

It worth it for the piece of mind. Luckily I haven’t had to use the warranty yet, but it’s a must-buy for expensive items.

Geek Squad protection is FOUL...!!!! I was told that the protection plan would start after the manufacturers warranty ended. Samsung gives a Minimum of 1 year manufacturer warranty. So I purchase the 2 year Geek Squad protection for approximately $250.00. in July 31, 2020. Samsungs warranty ended July 31, 2021....therefor, by what I was told by the Best Buy sale person, my Geek Squad protection should start July 31, 2021 and end July 31, 2023. When I called best buy to claim my protection...because the TV has a defect with pixels going dead....lots of pixels, so the best buy rep told me the plan expired ...GET THIS....BECAUSE THE GEEK SQUAD PROTECTION STARTED THE SAME TIME SAMSUNGS WARRANTY STARTS. WHAT SINCE DOES THAT MAKE TO HAVE A PLAN GOING WHILE IT'S STILL UNDER WARRANTY. AS I WAS TOLD WHEN PURCHASING THE TV THAT IT WOULD START AFTER THE MANUFACTURERS WARRANTY ENDS. BEST BUY THAT'S NOT RIGHT..... AND THEY KNOW IT'S NOT RIGHT...and gave me the option to PAY $130 more dollars to have a diagnostic test of the TV.

Excellent service the few times I've made a phone call to them.

Hoping getting this this time it will truly work if something happens

I worked for geek squad for 6 years. Believe me when I say a 5 year on an OLED is worth it. I’ve seen cases where no warranty was bought, and it’s sad. For any OLED tv it’s a must as only Best Buy offers this! Other line Square trade will not cover burn in, and will give you a hard time about everything to deny a claim. As a former Geeksquad employee we always put the client first and gave excellent service. Just note: for TVs this doesn’t cover personally neglect like breaking it. So keep it away from pets and children if worried. Otherwise all surges, burn ins, components are covered via replacement. Or give card to put towards a new purchase. On LCD with VA, IPS panel can’t say really as the biggest worry is a backlight out, and most CC will double your MFW if needed.

Bought in the store with the TV.... clerk very helpful in explaining the great value this plan really is

This has saved me a lot of money over the years. I have had this for several years.