Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30325 reviews
(30,325 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Not sure it's worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Honored my warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this warranty with my son's 43 inch Insignia tv. His tv went out within a year of purchase, and after I contacted customer service to let them know they did honor my warranty but let me know since I was getting a new item I would have to repurchase the warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace Of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered protection after my purchase. The customer service representative was great. Got the plan set up and paid for without going back to the store.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.55” TV I purchased was 13 months old when the picture went out but there was sound, called Geek Squad and diagnosed over phone, parts shipped to my apartment and service man was here within a week. TV couldn’t be fixed and a replacement TV was ordered, all this during the Covid-19 virus. No replacement available so received a gift card for a new replacement ... Because of COVID-19 it took just over 5 weeks to get the replacement but understandable
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Replaced tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to replace my tv that went Black Death screen and the process was easy to do, even bought a 2 year warranty
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad techs are fantastic I have it on everything I buy from Best Buy; The Geek Squad never lets me down
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Install my Washer and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians are the best. they are very courteous, informative, and professional.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used the 5 yr warranty and I hope I don't have to.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
don't leave store with out it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best in store warranty! if you have an issue during its time, you get store credit
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad replaced my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great value! Would highly recommend it!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just might need Warr. help during 2nd year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy a little extra warr. Have found geek help to be great, even if just for questions.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far not much to say. But It worked very well in the past, so I decided to buy it again.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Added Protection just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really can’t give a review of service since I haven’t needed to use it. But I like knowing if something does go wrong with product purchased I have coverage at a reasonable cost.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last TV started having problems/ So the 5 year warranty came in handy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad quick setup and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my TV and downloaded all apps for me!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
don’t lose your mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really glad we got the protection. It’s so worth it for a piece of mine.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and knowledgeable On time Highly recommend
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This comes in handy when your trusty electronics decide to break down.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with great clarity, easily accessible and can navigate great
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
