Customer Ratings & Reviews

Bought it for my Sony which probably I won’t be using due the Sony brand is an excellent one. But due to so many power outages where I live, I choose to play safe with my Sony. I previously gad for an LG and used once, and it’s a very good warranty.

Best way to keep your items safe and can get another or fix with this plan

Ive always bought protection from Best Buy Geek squad. The swrvice was affordable and prompt when something is needed.

Fortunately i haven't had to use it on my latest purchase but i have needed it on other purchases and was completely satisfied with the way it was handled and the results It's a Must have for electronic purchases for me

So far so good . No complaints yet. Great service n excellent explanations of the issue n solutions

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

Anytime I purchase anything over $500 I always purchase the extra protection plan. This way I know if something happens to my tv in that 5 year duration. Everything is covered as far as replacement parts, labor etc....

I am so happy with this TV I love I don’t have to have cable at all and it has so many channels. This is one of the best TV I have ever go.

The Geek Squad took great care of me during the service and replacement of my TV

I was very happy with the expertise the two geek squad members who installed my Sony tv and removal of my old set

Can’t go wrong with the Geek squad!! They not only know about tv’s, computers & laptops but cell phones as well!! 2 thumbs up!!

I have not have the need to use it yet. I will update if I need to

I would recommend this to anyone taking a chance on a television.

Awesome service! Great customer service. Wal in wait time was not too long.

[Employee of bestbuy] Geek Squad Protection is a must have on basically anything with how useful it is

Great picture and great value! Would highly recommend it!

Love the Geek Squad!!-Always Professional and Friendly and very knowledgeable!!-They did an amazing job for me!!

I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for

Thankfully I haven’t had to use it yet, but it’s great to have the option

Worth it! Comes in handy when you least expect it, got a new TV last time I used it. TV stopped working after I moved to a different home. Geek Sqaud guys stopped by and replaced my TV with a new upgraded Samsung.