Customer Ratings & Reviews

My picture went out on my TV and the warranty covered a replacement TV. All done the same day. I received a larger television and cash because TV's cost less now.

Protection for any expensive device is worth it period. Dont over think it.

I am hoping this Geek Squad Protection is a lot better than Allstate's. It wouldn't take much to be better than Allstate. I like that the Geek Squad is part of Best Buy and not some corporate insurance company that is far away and difficult to contact. With the Geed Squad I can go right to the store and start the process with actual human beings.

We still have this tv and we haven't had any problems with it i recomend this brans

I had Alex Snow , a Geek Squad member , to repair my Toshiba 43" 4K Chromecast tv , under manufacturer warranty. Alex was pleasant and extremely helpful. After ordering the part to repair my tv and scheduling a return visit , we found out 2 weeks later that the part was back ordered by 2 months. Alex was instrumental in getting me a replacement tv without any inconvenience. For this , I purchased the Geek Squad extended service plan and just wanted to say thank you again Snow , great service was appreciated.

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

It such a peace of mind to have Geek Squad support. I've used them twice and they were a live saver. I use the Miami Beach location and they are very professional - prompt service. VERY Satisfied.

5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

I had an issue. The Geek squad came rithe out. Great guy.

I bought this to extend the warranty on my TCL TV, I wasn't too familiar with the brand so I didn't know what to expect. So far, the TV has been great so I haven't needed to use this. For me, it was worth the money for a little peace of mind. I would recommend this if you are buying this type of electronics.

I have not had to use it thankfully so hard to rate but the price was good

I allways get geek squad.very good .you thay can't fix you product you get a refund. Are the same product. No hassle.

This product is durable and worth the money. Great product

[Employee of bestbuy] Geeksquad gave me the mental comfort that my TV is safe with them for the next 5 years. No worries on my end, and wide support across america! I love it.

I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

Great picture and wonderful customer service! Store clerk was extremely helpful

Great help, I knew what I wanted and they helped me find it and put it in my car

Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs