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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30331 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 30,331 reviews
  • Rated 5 out of 5 stars

    Worth the money !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All's well that ends well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one year left on this extended warranty which really paid off about a year ago when I returned to my summer and found my 75" Panasonic dead. The first technician who showed up was less than friendly, though in all fairness, did a good job of the initial installation, when I got my regular Geek Squad tech out to finish the job, everything worked out beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is not the easiest on equipment and there really needs the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection! You wont regret it, and it can sace you money in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peice of mind that Geak Squad has you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a warranty with major purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 5 year warranty for my brand new tv. And I know if needed, Geek squad to the rescue, I've delt with them before and they are amazing. If you buy a major appliance, you should always get a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad for my expensive electronics just for peace of mind. The tv broke and they came out to see what they could do. Tv wasn’t able to be fixed so what I paid for it could be applied for the next tv. And of course got geek squad to cover my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used the service once so far but it was simple and the Geek Squad were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costomer service. They know what their doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service, very affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying something that is electronic, you will want this for the peace of mind. I have this on all my PC's, peripherals and TV's. I have had numerous issues resolved by bringing a PC into the store and I have had an in home visit for a large printer issue. Good people, they know what they are doing and the price is right.. do this, you wont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We stay in Florida and our house was built before the 1970s, so no 3 wire electrical. Everytime we have a T-storm something is bound to get hit. Even with surge protectors and battery backups on all the expensive TV's and devices. So paying the extra for geek squad protection is a must have and a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy 5 year Because of the size of the TV 65" Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy geek squad best warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and geek squad have the best warranty hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy extended warranties on electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the extended warranties on electronics it gives me an extended piece of mind that if my product had a problem in the future The Geek squad has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty when I buy TVs or high price electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans make you feel at ease...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get service plans with purchases just in case something goes wrong. I would recommend any customers purchase protection plans with any type of purchase made. Nothing in this life is guaranteed. All manufactured items built and designed could possibly have a defect or become inoperable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I rather have Geeksquad protection instead of none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection just in case u never know my TV went out in a year and best buy replaced it at no cost and yes they do honor the insurance on almost everything a little bit more money but its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS A MUST HAVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that we got this protection plan. Geek Squad knows what they're doing and is always reliable. With a crazy cat who loves bird videos, our getting this for our TV was a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for OLED tv is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection because like many, I want to feel at ease with my purchase. This is a must for any OLED purchases because if you do your research you know any fix is not cheap. This service covers most problems, burn ins etc. Plus knowing you don't have to haul your TV into the store and they will come to you (depending on tv size I believe) is a plus. I will enjoy my oled tv purchase, knowing I covered for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans Are Worth every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

    I would recommend this to a friend