Customer Ratings & Reviews

Very happy with the extremely comprehensive protection of the Geek Squad TV Warranty package. Including Burn-In in the warranty makes this easily the most secure warranty around.

Geek squad the best, Thank you so much for your service and quick to resolve issue. Pastor Bradley

My last TV started having problems/ So the 5 year warranty came in handy

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Really glad we got the protection. It’s so worth it for a piece of mine.

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

Definitely worth getting for any tv no matter where you buy it

Great sound bar and is still work ! Bestbuy workers did fantastic helping me find the right one for my 75” Samsung tv!

It is always good to get the protection plan on almost everything, some things have defects & what not. I bought a brand new tv had it a lil over a month & started to see red dots in several places called the geek squad they sent someone out & it had to be replaced, had i not had that protection plan i would have been on my own, at least get the two yrs if nothing else

This is an EXCELLENT service is good to have you never know when you going to need it

Geek Squad not able to help as product still under manufacturer warranty, but transfered me directly to samsung to get replacement

Usually I stay away from warranties; however, Geek Squad warranties are the exception. Highly recommend spending the coin if you are buying something expensive.

Been there before you guys do excellent work thank you

I love the geek squad service i can be relax if somethings damage they fix it fast and no cost

Excellent service. Highly recommend if you need help!!

I really appreciate the added protection. I live in Boston and my condo is rented in FL. Knowing that I have someone to call and get things fixed for my tenants locally is a real benefit.

I had a five-year plan on my previous TV which went up unexpectedly. It took a couple weeks to have the TV looked at but they found it done. When they issued the replacement they gave me full value towards the new one. I actually upgraded my TV from the 50 inch switch died to a new 55 inch same brand for about 30 bucks!

This is the second time I’ve purchased the extra coverage. It’s well worth it! My last TV quit working and it was a very simple process to get it exchanged. I received back my purchase price as a store credit to use on my new (better) TV.

Had purchased a sumsung tv from another retailer strike 1, tv had a problem so contacted their their warranty department with no resolve Strike 2, was treated very poorly Strike 3 !!! Have learned my lesson now and will only purchase my quality items from Best Buy and their warranty group…

Agents came in assessed my TV and because it was under created a ticket to have it exchanged for a working and newer set. I purched an extended warranty for the new TV as well. It is a financial lode saver.