Customer Ratings & Reviews

This extended warranty makes me feel safer than my last extended warranty from my auto dealership

I hope I never have to use this but I’m glad I got it.

Purchased this warranty with my son's 43 inch Insignia tv. His tv went out within a year of purchase, and after I contacted customer service to let them know they did honor my warranty but let me know since I was getting a new item I would have to repurchase the warranty.

purchased this for my TCL tv. Have not used but I have incase anything should happen in the next 5 years.

insurance is import for your belongs, i would not leave the store with out purchasing it.

Geek Squad does upstairs delivery, setup and haul; away and rescues my bad back. I used Best Buy's crack service division, The Geek Squad to install my new 77 inch HDTV in our small home theater room upstairs. They exceeded all my expectations from speed, cost technical smarts, courtesy and COVID-19 safety. Price was more than reasonable for the total value we received!

This service is a must when you buy a BIG tv. They will pick it up and bring you a new one Mine is 100” and heavy

Makes me feel safe I have professionals that will work on my products.

Easily connected to all my devices and I easily assembed

I did have to have tv replaced due to a faulty audio port. It was a painless, quick process. the extended warranty gives me peace of mind.

Good Service by geek squad with much more affordable price

Best buy offers excellent customer service and piece of mind for my expensive tv

Fortunately I got a working TV and have not had to test the warranty yet, but this tv will get used a lot in our bedroom so I got the warranty for 30.00. If it quits the cashier said I could just replace it for a year then they will fix it or refund my money when something happens.

Super great service. I really enjoyed my experience and am very satisfied.

I hope I never have to use it, but I'd still highly recommend it. I bought this with a big screen television, mainly because if something does happen, they (Geek Squad) will come to you to repair it, rather than having to lug it back into the store. That's worth everything it costs and more.

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

Excellent service and an affordable solution 10/10 would recommend.

We had a 5-yr plan w/ our previous TV and it really paid off when it went out and was unrepairable. Thank goodness we purchased the plan. Customer Service staff was so helpful, the GQ was awesome and BB has earned a customer for life.

Worth getting, as it's reassuring to know that your product is in good hands

Can’t go wrong with this coverage.Even a minor repair would likely far exceed the cost of the coverage. Based on knowledge and professional activity installing the television, I am confident that any repair would go seamlessly (hopefully this will be moot)