Customer Ratings & Reviews

Purchased this for 65" LCD TV. While I normally don't purchase extended warranties, the peace of mind this provides knowing that I will have an operating TV guaranteed for 5 years is worth the small cost. I have had several large screens fail, so knowing my cost of ownership over the next five years, as compared to possibly having to purchase a new one after the one or two year warranty passes is a plus.

The support team helped me find the best tv, and made sure it was write for me!

Geek Squad's protection service for my TV has been a game-changer. Their professional setup, knowledgeable customer support, and comprehensive coverage have exceeded my expectations. I now have peace of mind knowing my investment is protected. Highly recommended!

Excellent TV! Roku really knows how to make TVs. The picture and sound quality are awesome.

Fantastic service with good suggestions. They give suggestions based on what is good for us.

Great prices, professional support, good customer service!

Love geek squaf.always ready to help when needed. So far they fixed three of my devices.

I had an agent come to help with some dead pixels on my TV. He was polite and efficient, giving me all of the advice I need before ultimately replacing the product. Highly recommend for peace of mind!

Haven't used it, but glad I have it in case of a problem.

Got our tv replaced for free 4 years after we bought it. The backlights went out. Setup an appointment. Technician came out and made the replacement super simple.

Support provided by Geek Squad was extremely smooth and I barely had to do anything.

I trust geek squad. I paid it once and im guaranteed to be stress free

I always purchased Best Buy's GSP when I purchase large ticket items (e.g. TV, Computer, etc.) and they usually don't disappoint. Just make sure when you're purchasing a GSP that it doesn't run the same length of time as the manufacturer's warranty because it's pointless at that point. Other than that, replacing a defective unit is fairly easy.

Excellent service Hagerstown store people were great

Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

I am still early in the program but so far I have been satisfied.

My sister bought this tv and she bought a protection plan, she had no probloms with the tv but one time when she needed help they helped her with no hasstle

terrific to add security if something breaks down and hoping it never needs to be used

Agent was helpful and reviewed the product failures I was experiencing. Took his time to review if the failures were common to this model. They we’re and replacement for this product was quickly suggested, forms were completed and submitted.

I am very thankful that I had a two year warranty because I needed to use it and it enabled me to get another TV