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Customer reviews

Rating 4.7 out of 5 stars with 30753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 30,753 reviews
  • Rated 5 out of 5 stars

    Definitely worth it when buying a large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my electronics and if they can't repair they replace. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment, very important purchase. That's why i chose best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i will never use this but its there if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is SMART!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection if you can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a plus to buy a protection package in my opinion. Geek squad seems to be making their protection packages more affordable which is a plus. The warranty covers a remote control replacement too and that could be beneficial with small Children’s and dogs. However trying to get help when needing to use the warranty can be troublesome and time consuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the television but really appreciated Steven Wrenn of Geek Squad who installed it within my home theater group. He was professional, knowledgeable and very helpful in explaining everything to me. I also purchased at his suggestion a master remote controller. He programmed and again explained how to find everything I needed. I LOVE having one device do it all. If I ever need a Geek Squad service call I hope Steven is one to respond. I am attaching a photo showing quality of picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend anyone to purchase an extended warranty on a major purchase because you never know when it will be needed I had purchased many warranties in the past and yes they do work and less worries not to affect your pocket book because you already took care of it earlier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    98" install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my television flawlessly and was very professional throughout the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps you feel safe with lots of help and options for returning/exchanging items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV delivery and install new TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for extreme circumstances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not normally buy extended warranties, but the day I bought my $3k dollar tv I had to drive 3 hours and it was freezing drizzle and I had no other means to pick it up than in the open bed of my pick-up. Great peace of mind if you have to get something expensive and have difficult circumstances to get it home in case of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad offers great service for repairs if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plans are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plans are the best never have trouble returning a defective item love this Best Buy plans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bummed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with this is it doesn’t take over until my TCL warranty goes away. So I paid for 5 years but will only get 4? Kinda crappy especially since TCL is hell to deal with and now I’m stuck with a defective TV until the warranty I paid for takes over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous, knowledgeable service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection was well worth the money! It comes with little extras that you just don't think about. They not only installed my TV(believe me, the owner's manual left out a lot of steps), but they hauled away my old TV (there is normally a fee for this). The agents were knowledgeable, courteous, and took the time to explain all of the features of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery came on time and they brought it up to my apartment on a third floor walkup. It was one of the hottest days this summer and I really appreciated the service. Communication was very good with updates on delivery status as well. TV is light and thin. Unboxing and getting it out of the box was very simple. You'll see what I mean :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Television… Best Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing television at a great price!!! Best Buy for the win!!!

    I would recommend this to a friend